Patient Survey Results

Every year we ask patients to give us feedback on our service.

Here are the results of our 2018 Patient Survey.

At Drayton House Dental we have been asking our patients to complete a Patient Satisfaction Questionnaire to help us see if any improvements need to be made and if patients are generally happy with our service. We collected completed 26 questionnaires from 26 patients in July and August 2018 and here are the results.

Reception From Staff:  99.23% of our patients answered that they were very satisfied

Waiting Time:  96.15% of our patients answered that they were very satisfied

Cleanliness of the Practice:  99.23% of our patients answered that they were very satisfied

Treatment Options Were Explained Clearly:  96.92% of our patients answered that they were very satisfied

Treatment Costs Were Explained Clearly:  94.62% of our patients answered that they were very satisfied

Treatment Experience:  98.46% of our patients answered that they were very satisfied

Our questionnaire is performed every year, we aim to achieve the same results next time and keep our patients happy and continuing to use our service.

A big thank you to all our patients for their very helpful feedback.